Please take a moment to read these terms before creating an account at 97games. Everything is written in plain language to keep things clear — no confusing legal jargon.
Last Updated: January 2026
Important: By registering on 97games, you confirm that you have read and accepted these terms and conditions. If any part is unclear, support@97games.xyzContact us at .
97games (hereinafter referred to as the "Platform" or "we") is an internationally licensed online gaming and betting platform. These terms and conditions constitute a legally binding agreement between 97games and its users.
In this document, "user" or "member" refers to any individual who has registered on 97games or is using the platform. Using 97games constitutes acceptance of these terms.
While 97games is operated with Bangladesh users in mind, it operates under international law and regulatory frameworks. Any disputes will be resolved through the relevant regulatory authority.
Each person may hold only one account on 97games. Opening multiple accounts using the same mobile number, email address, device, or payment method is strictly prohibited.
All information provided during registration must be accurate and truthful. If an account is created with false information, 97games reserves the right to close it at any time and forfeit the account balance.
KYC (Know Your Customer) verification must be completed before making a withdrawal. This requires a copy of your National ID or passport. The process is in place to protect the security of your account.
If a person is found to hold multiple accounts, all accounts will be closed and all balances and bonuses will be forfeited. Opening multiple accounts to take advantage of bonus offers is the most common violation.
97games supports deposits via bKash, Nagad, Upay, and other payment methods. The minimum deposit amount is ৳200, while the maximum depends on the payment method used.
Deposits are typically credited to your account within 30 seconds to 5 minutes. If there's a delay, please contact support with your transaction reference number.
A few things to keep in mind when making a withdrawal: withdrawals can only be processed to the same payment method used for the deposit. KYC verification is mandatory before your first withdrawal.
Complete your KYC in advance, withdraw to the same number you deposited from, and submitting your request during office hours (9 AM – 11 PM) will generally result in the fastest processing.
97games regularly offers various bonuses and promotional deals. Each bonus has its own terms, which are detailed on the offer page. Please read those terms before claiming any bonus.
The welcome bonus can only be claimed on your first deposit. Once claimed, options to cancel the bonus are limited.
Bonuses cannot be withdrawn until the wagering requirement (rollover requirement) is met. Wagering means you must bet the bonus amount a specified number of times – for example, 10x means you must wager ten times the bonus amount.
For Sports Betting on 97games, official results from the relevant international sports governing bodies are used. In the event of any dispute over a result, the decision of the governing body in question is final.
Once a bet is confirmed, it generally cannot be cancelled. If a cash-out option is available for a live bet, you can use it to settle the bet early.
If a match is abandoned or cancelled, bets are generally voided and your full stake is refunded. However, if a match reaches the minimum required overs (e.g., 5 overs in a T20), the result is determined by D/L or VJD method and bets are settled accordingly.
Certain activities are strictly prohibited to maintain a fair environment at 97games. Violations of these rules will result in permanent account closure, and any associated balance may be forfeited.
97games operates a zero-tolerance policy. Any evidence of fraudulent activity will result in immediate account closure and, where necessary, legal action.
97games believes that betting is a form of entertainment — it should never be treated as a source of income or a way to solve financial problems. That's why responsible gaming tools are built into the core of our platform.
Your account settings include deposit limits, session timers, and self-exclusion options. You can activate any of these tools yourself — no explanation required.
Personal information provided during registration on 97games is used solely for account management, KYC verification, and customer support. Your data is never sold or shared with third parties.
The only exception is when a legal authority or regulatory body requests specific information — in which case, disclosure will be made in accordance with applicable law. For more details, Privacy Policy Read the page.
97games reserves the right to modify, update, or remove any part of these terms at any time. Members will be notified of significant changes via email or in-app notification in advance.
97games bears limited liability for losses caused by technical issues, server downtime, or disruptions to third-party services. We always strive to resolve problems quickly and provide as much assistance as possible to affected users.
For legal inquiries: If you have a specific question about the Terms & Conditions support@97games.xyzEmail us at . We aim to respond within 24 hours.
Six things to keep in mind before you play at 97games
Creating multiple accounts under the same identity is strictly prohibited. If discovered, all associated accounts and balances will be forfeited.
Bonus funds cannot be withdrawn directly. A withdrawal is only possible after completing the required number of wagers. Terms vary for each offer.
Identity verification (KYC) is mandatory before your first withdrawal. Completing KYC in advance means no delays when you win.
Using automated betting software or bots will result in permanent account closure. 97games actively monitors its traffic.
If you deposited via bKash, your withdrawal will be returned to bKash. Withdrawal requests to a different method may be declined.
Bonuses have a limited validity period – typically 7–30 days. Any unused bonus will be automatically forfeited once it expires.
Important things to keep in mind when making financial transactions at 97games
A minimum deposit of ৳200 is required for all payment methods. Different terms may apply for vouchers or special offers.
Withdrawals below ৳500 are not permitted. However, if your balance is below ৳500, you may withdraw the full remaining balance at once.
In most cases, withdrawals are completed within 5–30 minutes. For larger amounts or first-time withdrawals requiring additional verification, processing may take up to 24 hours.
An OTP is sent to your registered mobile number for every withdrawal. The process cannot be completed without OTP verification.
Bank transfer withdrawals may take 1 to 3 business days to process, depending on your bank.
Rules You Need to Know Before Betting on 97games
All Sports Betting outcomes are settled based on official results from the relevant international sports governing bodies. If you have any objections, contact support within 24 hours.
Once a bet is confirmed, cancellation is generally not possible. For live bets, you may use the cash-out option to partially settle your bet.
If a match doesn't start or doesn't reach the minimum number of overs, bets are voided and your stake is refunded. If the minimum threshold is passed, bets are settled using the D/L result.
If a selection in a parlay bet is voided, it's simply removed and the remaining selections are used to settle the bet — the entire bet is not cancelled.
If you are found placing bets on opposing outcomes in the same match to guarantee a profit (arbitrage), your account will be referred for investigation.
Many people assume reading the terms and conditions is a waste of time. But based on 97games' experience, members who do read them run into far fewer issues. Questions like why a bonus hasn't arrived or why a withdrawal is on hold are almost always answered right there in the terms.
At 97games, we've deliberately written our terms in plain, straightforward language. Rather than filling pages with legal jargon like large casino sites do, we've tried to be direct and clear — telling you exactly what you'll get, what you won't, and what could get you in trouble.
Wagering requirements on bonuses are the most common topic raised with 97games support. The answer is straightforward — when you receive a bonus, you need to wager it a set number of times before you can withdraw. That number varies by offer, so checking the details page before claiming a bonus will save you any confusion later.
There's a common misconception about KYC — many members see it as a hassle. In reality, it's there to protect you. Without KYC, someone who gained access to your account could withdraw your funds. KYC is how 97games ensures your money goes to the rightful owner.
Depositing without entering a bonus code means you will not receive the bonus. Always fill in the code field at the time of deposit – it cannot be applied afterwards.
It's our responsibility to be upfront about what can happen if you break 97games' rules. No fine print – here it is, straight up.
The lightest consequence is a warning. For a minor first-time violation, 97games will typically add a warning note to the account and notify the member by email. It's an opportunity to correct the behavior.
For moderate violations, the account will be temporarily suspended pending investigation. During this time, you will not be able to log in, place bets, or make withdrawals. Once the investigation is complete, the account will either be restored or permanently closed.
Serious violations will result in permanent account closure. Offenses such as operating multiple accounts, using bots, or money laundering will lead to balance forfeiture and a permanent ban from registering on 97games. Legal action may also be pursued if necessary.
Before taking any action, 97games typically reaches out and gives members a chance to explain. However, in cases of fraud or illegal activity, action may be taken immediately without prior notice.
If you wish to dispute an account closure or suspension support@97games.xyzEmail us at with a detailed explanation. 97games will review your case and respond within 72 hours.
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